Terms and Conditions

Welcome to Tundra Hearth. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. Acceptance of Terms

By using the Tundra Hearth website and engaging with our services, you signify your acceptance of these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

Tundra Hearth specializes in bespoke kitchen design, custom cabinet fabrication, worktop installation, kitchen renovation services, appliance integration, material sourcing (sustainable timber, natural stone), and comprehensive project management. All services are subject to a detailed quotation and agreement.

3. Quotations and Orders

• All quotations provided by Tundra Hearth are valid for a period of 30 days from the date of issue, unless otherwise specified.
• A custom design deposit may be required before detailed design work commences.
• Orders are considered confirmed upon receipt of a signed agreement and an initial deposit, as outlined in your specific contract.

4. Payment Terms

Payment schedules will be clearly outlined in your project contract. Generally, payments are structured as a deposit, staged payments during project milestones, and a final payment upon satisfactory completion. Details will vary based on project scope.

5. Cancellations and Refunds

Cancellation policies are stated in your project agreement. Generally, deposits for bespoke work are non-refundable once design and material procurement have commenced due to the custom nature of our products and services.

6. Intellectual Property

All designs, plans, drawings, and content generated by Tundra Hearth remain the intellectual property of Tundra Hearth until full payment and project completion, at which point ownership of the physical product transfers to the client. Website content, including text, graphics, logos, and images, is owned by Tundra Hearth and protected by copyright laws.

7. Client Responsibilities

Clients are responsible for providing timely access to properties, making prompt decisions, and ensuring that any necessary permits or approvals for work are obtained (unless otherwise agreed upon in the contract).

8. Limitation of Liability

Tundra Hearth will perform its services with reasonable skill and care. However, Tundra Hearth shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Irish courts.

10. Changes to Terms

Tundra Hearth reserves the right to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new Terms and Conditions on this page. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Tundra Hearth
17 Grattan Street, Block B, Floor 3
Cork, County Cork, T12 D6C9
Ireland
Phone: +353 21 427 8890
Email: [email protected]